FAQ

What is Shrink?

Shrink is the portion of your inventory that gets lost or stolen. Your shrinkage is expressed as a percentage based on the value of lost inventory divided by sales during the same period.

 

What solutions exist to fight shrink?

Different products and different risks require different solutions. Milestone offers many shrink management solutions to suit your needs. Each product has its own shrink challenge. Milestone believes in a multi-faceted approach, where different solutions work together to achieve excellent results.

What is EAS?

Electronic Article Surveillance – A security system that creates a field to protect goods leaving your store without evidence of a transaction. The system comprises of antenna (placed at the entrance of your store) and tags (attached to your high-risk products).

What is RFID?

RFID stands for Radio Frequency Identification. The acronym refers to small electronic devices that consist of a chip and an antenna. These devices can be found in labels and hard tags. These tags offer the same purpose as a barcode or magnetic strip, providing an identifier for the product. This enables the products to be scanned and identified quickly as line of sight is not needed to scan these tags, enabling quick reading. This opens up many possibilities in a variety of markets.

RFID can offer many benefits, such as: quick stocktaking; statistics on products, anti-shoplifting protection, inventory control and many more.

What are the benefits of people counting?

There are many benefits, such as being able to see the traffic at certain times or on certain days, what your sales conversion rate is, if you can adequately attend to customers with your current number of staff, if marketing campaigns have been a success etc.

How can I get my locked up stock on open display?

Milestone offers many solutions to protect your products while enabling customers to interact with them, increasing sales. This enables high-risk products to be merchandised freely, taking them out from behind glass cabinets.

What Is RFID?
RFID stands for Radio Frequency Identification. An RFID system consists of tags that are placed on products, and antenna or readers to read the tags. Each tag is unique, enabling each product to have a unique identifier without the possibility of accidentally being scanned twice. RFID tags offer the same purpose as a barcode or magnetic strip, providing an identifier for the product, but have a very important difference. These RFID tags consist of a circuit and a microchip. Once the tag is in the RFID field of the antenna or reader, current flows through the circuit, which in turn powers the microchip. This enables the products to be scanned and identified quickly as line of sight is not needed to scan these tags, enabling quick reading (a reader can read thousands of tags per minute. This opens up many possibilities in a variety of industries. Inventory can be counted hundreds of times quicker than is currently possible, enabling stock takes to be done much quicker and more frequently. With the RFID system running optimally, a large clothing store can have a stock take completed by a single person in under an hour with incredible accuracy. RFID can offer many benefits, such as: quick stocktaking and inventory control; statistics on products, anti-shoplifting protection,and much more.